So they called someone else. Optiman Answered is an AI receptionist that answers your phone 24 hours a day — and takes the booking, not just a message.
A missed call does not leave a trace. There is no voicemail, no email, no note on your desk — the person simply rang, waited, gave up, and rang the next name on the list. You never find out it happened, so it never gets fixed. The phone is the only channel that needs no app, no account and no sign-up. It is what everybody tries first, whatever age they are and however comfortable they are with technology. Every other channel is where they go after the phone let them down.
Put your own numbers in. We have not guessed anything.
This is arithmetic on your numbers, not a claim about your business — and not an industry statistic we would rather you did not check. Change them and see for yourself.
Your business name, what you do, and the tone you would use yourself.
By text, WhatsApp or email, the moment the call ends. Not a callback slip.
"I have got 07… — is that the best number for you?" Ten seconds that turn a missed call into a lead you can actually ring.
Your booking page, your quote form, or a WhatsApp thread. The call becomes a conversation you can carry on later.
Opening hours, where you are, parking, whether you cover their area — from your information, not a guess.
Cold callers and automated sales calls do not reach you at all.
On request, or when it hears that it should — urgent, emergency, a complaint. It also tells you who is calling before it puts them through.
Every call, transcribed and summarised, so nothing depends on somebody remembering.
Voicemail records a message most people never leave. A traditional answering service costs hundreds of pounds a month and still only takes a message — which is a callback, not an answer, and by the time you ring back the customer has usually booked elsewhere. A receptionist is nine to five, one call at a time, and sometimes off sick. An AI that finishes the job is a different category — and it is awake at three in the morning on a Sunday.
A fair question, and the honest answer is that a bad one is worse than voicemail. That is exactly why we test it on ourselves before we put it in front of your customers — and why you will hear it before you buy it.
They already do, at their bank and their energy supplier. What nobody tolerates is a bad one, or a loop with no way out — so there is always a way to reach a person.
No. You keep your own number and simply divert it to us — always, only when you are busy, or only when nobody picks up. It takes about ten seconds to undo.
Yes. You choose the hours, for each day of the week, and you can hand the phone back to yourself at any moment. Friday morning yours, the rest ours, if that is how you work.
Optiman Answered is opening to a small number of businesses in stages, and we are being deliberate about it: a phone line that answers badly costs you real customers, so we would rather go slowly and get it right. There are no prices on this page yet, because we are not ready to quote a number we would have to change. Register your interest below and we will come back to you personally — with what it does, what it costs, and a call you can listen to.
A bad one is worse than voicemail, which is exactly why we test it on ourselves first and why you hear it before you buy it.
No. You keep your own number and divert it to us — always, only when you are busy, or only when nobody picks up. It takes about ten seconds to undo.
Yes, for each day of the week, and you can hand the phone back to yourself at any moment.
That depends on your job value and how often it happens, which is why the page has a calculator you fill in with your own numbers rather than an industry statistic.
Leave your email and, if you like, a line about your business and how many calls you think you are missing. We will be in touch personally.